Shipping policy

Shipping Policy

Thank you for shopping with Sparrow. We are committed to delivering your orders quickly, safely, and efficiently.

Order Processing

All orders are processed within a day.
Orders are processed on business days only, excluding weekends and public holidays.
Once your order has been processed, it will be prepared for shipment.

Shipping Methods

We work with trusted courier partners to deliver your orders.

Available shipping methods may include:

Standard Shipping
Express Shipping (where available)

Shipping options available for your order will be displayed at checkout.

Delivery Timeframes

Estimated delivery times are:

Standard Shipping: [2 BUSINESS DAYS]
Express Shipping: [1 BUSINESS DAYS]

Please note that delivery times are estimates and may vary depending on your location, courier availability, weather conditions, and other external factors.

Shipping Costs

Shipping charges are calculated at checkout and will be displayed before payment is completed.

Standard Shipping: [SHIPPING COST]
Express Shipping: [SHIPPING COST]

We may offer free shipping on selected orders, promotions, or minimum purchase values.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing tracking information.

You can use the tracking number provided to monitor the status and progress of your shipment.

If you do not receive tracking information within a reasonable time, please contact us at rajrebel306@gmail.com.

Delivery Issues and Delays

While we strive to ensure timely delivery, delays may occasionally occur due to:

High order volumes
Courier service disruptions
Weather conditions
Public holidays
Incorrect shipping information provided by customers

If your order is significantly delayed, please contact us at rajrebel306@gmail.com and we will assist you in tracking your shipment.

Incorrect Shipping Address

Customers are responsible for providing accurate shipping information.

We are not responsible for orders delivered to incorrectly entered addresses. If you notice an error in your shipping address, please contact us immediately after placing your order.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact us as soon as possible with your order details.

We will work with the shipping carrier to investigate the issue and help find an appropriate resolution.

International Shipping

Sparrow currently:

offer international shipping.

If international shipping is available:

Delivery times vary by destination.
Customers are responsible for any customs duties, import taxes, or additional fees imposed by their country.
International shipping charges will be displayed during checkout.